deep gadget's Reliable 3-Year Quality Management Service
Upon purchasing deep gadget, we provide a three-year quality guarantee, three-year software recovery service, and HPC technical support service.
In the case of accidental damage, there may be out-of-pocket costs.
3 years of Technical support
service for hardware repairs
3 years of SW
recovery service
HPC technical
support services
3 years of HW repair
We'll address any hardware failures within 3 years of purchase. Our team will handle the server retrieval and return it to you directly after repairs are completed.The warranty covers the following components.
- Chassis
- Liquid Cooling System
- Power Supply
- CPU, GPU, Memory
- InfiniBand NIC
- Motherboard
- Storage(excluding data inside storage)
SW recovery service
In case of a software failure, we assist in restoring the software installed upon release. Our team will personally recover the server and return it to you once the installation is completed.* Please remember to back up important data before retrieving servers.
HPC technical support
We offer customized HPC solutions and AI environments tailored to meet customer needs. Leveraging our expertise in GPU clusters and cloud technologies, we ensure stable operations.
NVIDIA CUDA®AMD ROCm™